FAQ

  • What supports does the NDIS provide?

    The NDIS provides funding for a wide range of supports and services tailored to the individual needs of participants. This may include therapies, equipment, personal care, home modifications, community access, and more.

  • How is the NDIS plan developed?

    The NDIS plan is developed through a person-centered planning process involving the participant, their family, carers, support network, and NDIS planners. It outlines the participant's goals, aspirations, and the supports funded by the NDIS.

  • Can I choose my support providers under the NDIS?

    Yes, participants have control over choosing their service providers and deciding how their NDIS funds are spent. They can choose providers who best meet their needs and preferences.

  • What happens if my circumstances change?

    If a participant's circumstances change, such as their needs, goals, or living situation, they can request a review of their NDIS plan to make adjustments or add new supports as needed.

  • Is there assistance available for planning meetings?

    Yes, participants can have a support person, such as a family member, friend, or advocate, accompany them to planning meetings to provide support, assistance, and ensure their needs are effectively communicated.

  • How do I access NDIS resources and information?

    Information about the NDIS, eligibility criteria, application process, and available supports can be found on the NDIS website, through NDIS information sessions, or by contacting the NDIA directly.

    https://www.ndis.gov.au

  • What if I have concerns or complaints about the NDIS?

    Participants who have concerns or complaints about the NDIS can contact the NDIA directly or seek assistance from disability advocacy organizations or support services for guidance and resolution.

  • How often will my NDIS plan be reviewed?

    NDIS plans are typically reviewed annually to assess progress towards goals, review needs, and make any necessary adjustments or changes to the plan. However, plans can be reviewed more frequently if circumstances change or if requested by the individual.

  • How do I contact the NDIS?

    Phone: 1800 800 110

    Email: enquiries@ndis.gov.au

    Visit: www.ndis.gov.au for Web Chat